JOB DESCRIPTION
POSITION: COUNTER
STAFF
Key Responsibility Areas
1.
A professional demeanor
and broad knowledge about the business’s products and services.
2.
To convert all footfalls
into bookings
3.
Build good rapport with
customers
Tasks & Duties
for Each KRA
- Ensure
on time reporting
- To
act as a Sales personnel, a customer service personnel, and as a
operations personnel
- Support
the operations team in Tele calling of undelivered shipments (whenever
possible)
- Support
the operations team in coordinating with the delivery staffs and updating
PODs of delivered shipments (whenever possible)
- Ensure
proper maintenance of the counter/take ownership
- Track
the cash bookings on a daily basis and update the status to
regular/important clients
- Ensure
‘NIL’ errors during data entry
- Maintain
all the necessary records/reports
- Achieve/surpass
the targets set by HO/Regional retail in charge
- Convert
normal bookings in to high revenue yielding products like TDD.
- Provide
sales lead information in the requisite format to the retail in charge
- Explain
all the products to customers and guide them in choosing the product which
is best suited to their requirement
- Tally
the cash realized from the daily sale and hand it over to the agency, who
picks it up, after verification of IDs, etc – Follow the process
- Ensure
proper dressing/grooming as per company standards
- Ensure
that branding (glow sign boards/Logo letters) are maintained neatly.
- Coordinate
with the Admin/Retail in-charge, for proper upkeep and overall neatness of
the counter.
Job Specification:
Qualification
: Graduate or equivalent.
Experience
: Freshers / 1-2
years of experience from a service industry
Age
: 18 to 27 years
Skills:
1.
Good communication in
Local/Hindi/English languages.
2.
High organizational
commitment
3.
Good team worker
4.
Computer literate
5.
Money handling
6.
Basic mathematical
aptitude
Interested Candidates register on below link:
or reach me at 7200774477
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